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Wiacom exposes a REST API that allows any external system to register users, trigger access workflows, and manage credentials programmatically. This enables onboarding from a customer-built app, a web portal, a loyalty platform, a PMS, a CRM, or any other system — without the user ever interacting with a Wiacom-hosted page.

Use Cases

IntegrationDescription
Customer mobile appUsers register or log in inside your own app; the app calls Wiacom to provision access
Web portalA venue’s existing web portal submits guest registration data to Wiacom on form completion
Hotel PMSCheck-in event triggers automatic WiFi provisioning for the guest’s stay
CRM / loyalty platformKnown customers are automatically granted access when they arrive at a venue
Staff management systemEmployee onboarding in your HR system simultaneously provisions WiFi access
Event management platformRegistered attendees receive WiFi credentials as part of the event confirmation
Custom enterprise systemAny internal system that manages user identity can delegate WiFi access to Wiacom

How It Works

1

External system triggers registration

Your app, portal, or platform sends a registration event to the Wiacom API — including the user identity information and the target location.
2

Wiacom processes the identity

Wiacom creates or updates the user record, applies consent settings, and triggers the access workflow configured for that location.
3

Access provisioned

Depending on the location’s configuration, Wiacom provisions a WiFi Pass credential, a Key Access delivery, or a portal authorization — and optionally sends a confirmation to the user.
4

Events returned

Registration, access, and lifecycle events are returned via webhook or API response for your system to consume.

Integration Points

MethodDescription
REST APICreate identities, trigger access workflows, query registration status, manage credentials
WebhooksReceive real-time events on registration, re-visit, credential expiry, or revocation
SDKEmbed Wiacom onboarding flows natively inside iOS or Android apps
PMS connectorsNative integrations with OPERA Cloud (OHIP) and other property management systems

Access Features Available via API

All Wiacom access features are available to API-triggered registrations:
  • Portal — RADIUS session authorization issued on API registration
  • WiFi Pass — unique personal passphrase provisioned on the controller and returned via API or email
  • Key Access — shared passphrase returned via API response or delivered by email
  • Passpoint Connect — profile delivery triggered on API registration
  • Horizon — personal SSID provisioned and lifecycle managed via API or PMS event

Getting Started

API access requires a Wiacom account with API credentials configured. Contact the Wiacom team to receive your API key and endpoint documentation.

Request API Access

Talk to the Wiacom team about API and platform integration