Log in to your Wiacom dashboard using the credentials provided by your account administrator.
Live counters
Four numbers at the top of the page update in real time:
| Counter | What it means |
|---|
| Online | Devices currently connected at the network layer to any AP in the account |
| Active users | Users with a live Wiacom session — completed registration and granted access |
| Total interaction | Unique devices that have opened the captive portal in the current period |
| Marketing consent | Opt-in rate shown as a donut chart. Displays a Fully GDPR compliant badge when all consent records are in order |
Online ≠ Active. A device can be connected (online) without having registered. Only users who completed a registration flow count as Active.
Charts
Last 7 days (hourly) — bar chart of connections by hour of day across the past week. Use this to identify peak arrival windows and plan staffing accordingly.
Last 30 days (daily) — bar chart of registrations per day. Below it, a two-bar comparison shows First visit % vs Returns % — your repeat-visitor loyalty rate at a glance.
Two tabs in the bottom-left panel of the control panel.
Credit tab shows:
- Current credit balance, currency, and billing type (prepaid / postpaid)
- SMS cost per message
- Email cost per message
- Routing type
Campaign tab shows the last 5 campaigns with name, location tag, send datetime, and a status badge — Sent, Programmed, or 0 Contacts.
Lists every registered AP grouped by location. Each entry shows:
| Field | Description |
|---|
| Location name | Venue name and address |
| In roaming with N routers | Number of APs under this location |
| Login method badges | Colour-coded counts by method (LinkedIn, Instagram, Twitter, Facebook, phone, email) |
| Router tag + MAC | Hardware identifier |
| Status icon | 👍 online · 👎 offline or monitoring not supported for this hardware |
Real-time status monitoring (👍 / 👎) is only available for supported hardware models. A 👎 icon does not necessarily mean the equipment is offline — it may mean real-time heartbeat is not supported for that model.
Quick campaign panel
A shortcut to send an SMS without going through the full campaign wizard. Three tabs across the top:
SMS Campaign
Send a bulk SMS to a filtered segment of your audience.
| Field | Notes |
|---|
| Campaign name | Internal reference |
| Location | Single location or all locations |
| Send campaign to | All contacts / Online now / Active in the last 7, 10, 15, or 30 days |
| Send campaign at | Leave blank to send immediately, or pick a future date and time |
| Sender | Your brand name as it appears on the SMS. Maximum 11 characters |
| Message | Maximum 160 characters. Exceeding this creates a second SMS and doubles the cost |
SMS (single recipient)
Send a one-off SMS to a specific phone number. Enter the number, sender name, and message text, then click Send.
Block number
Look up a phone number and Block or Release it from receiving campaign messages. Blocking prevents promotional SMS delivery only — it does not affect active WiFi sessions or valid OTP codes. 
