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Portal is Wiacom’s captive portal access feature. When a guest connects to an open WiFi SSID, their browser is redirected to a Wiacom-hosted splash page. After completing the onboarding step, Wiacom authenticates the guest via RADIUS using a per-session generated credential — granting internet access.

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Authentication Model

Portal uses RADIUS authentication with generated per-user credentials — not MAC address authentication. When a guest completes the registration form, Wiacom generates a unique encrypted username and password for that session. These are sent to the RADIUS server in a standard Access-Request. The RADIUS server returns an Access-Accept, and the controller grants the guest internet access. MAC address may be used optionally for returning-user recognition or bypass scenarios, but it is not the default authentication mechanism.

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How It Works

1

Guest connects

Guest connects to the open WiFi SSID.
2

Redirect

The controller redirects the guest’s HTTP traffic to the Wiacom portal URL.
3

Onboarding

Guest completes the registration form, accepts terms, or logs in via a social provider.
4

RADIUS authentication

Wiacom sends a RADIUS Access-Request with a generated per-session credential to the RADIUS server.
5

Access granted

RADIUS returns Access-Accept; the controller grants the guest internet access for the configured session duration.

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Onboarding Integration

Portal combines onboarding and access in a single inline flow. The form is fully configurable — from a one-click terms acceptance (registration-free, access still tracked by session) to a full registration form with identity and consent capture. Portal can also work in conjunction with a separate Guest Connect page for pre-registration or returning-guest recognition.

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Engagement Features

  • Branded splash pages — logo, colors, background, copy — fully customizable
  • GDPR consent — required terms and optional marketing consent
  • AdFlow integration — inject promotional screens into the registration journey
  • Bandwidth policy — per-guest limits applied via RADIUS reply attributes
  • Session timeouts — configurable per location

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Technical Notes

  • The SSID must be open (no WPA2) to allow captive portal redirect
  • Wiacom RADIUS infrastructure handles per-session credential authentication
  • A walled garden (pre-authentication allow-list) must be configured on the controller
  • RADIUS server addresses and portal redirect URLs are region-specific — obtain from the Wiacom admin panel

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Vendor Support

VendorPortalIntegration mode
Cisco Meraki✅API or legacy/manual
Aruba✅Legacy/manual
Ruckus✅Legacy/manual
UniFi✅API
Cambium✅Legacy/manual
Fortinet✅Legacy/manual
TP-Link Omada✅Legacy/manual
MikroTik✅Legacy/manual
Huawei AC/AP✅Legacy/manual
Draytek Vigor✅Legacy/manual
Teltonika RUTX✅Legacy/manual
Cisco WLC✅Legacy/manual

Setting up Portal

Configure Portal for your location — forms, appearance, and session settings