Prerequisites
- A Wiacom location with at least one WiFi device connected (API or legacy)
- An open SSID configured on your equipment and assigned the Portal role
- Portal enabled on your Wiacom plan
Steps
Connect and configure your WiFi equipment
The SSID must be configured for captive portal redirect on your device. Follow the guide for your vendor:
- Cisco Meraki — Portal
- MikroTik — Onboarding
- Huawei AC/AP — Onboarding
- Draytek Vigor — Onboarding
- Teltonika RUTX — Onboarding
Customize the Portal Page
Go to Portal → Appearance:
- Upload your venue logo
- Set brand colors and background
- Edit the headline, intro text, and submit button label
- Add a background image or video (optional)
Configure the Registration Form
Go to Portal → Form.Choose from:
- Registration-free — guest clicks to accept terms, instant access. Device MAC and visit timestamp captured for analytics.
- Full registration — guest fills in form fields (name, email, phone, etc.) before receiving access.
- Terms & conditions — required
- Marketing consent — optional, tracked separately
Configure the Walled Garden
Guests must reach the portal before authenticating. Add to your device’s pre-authentication allow-list:
Add any domains referenced by custom content in your portal design. See your vendor’s guide for how to apply the walled garden.
| Category | Domains |
|---|---|
| Required | *.wiacom.ai |
| Facebook / Instagram | *.facebook.com, *.fbcdn.net, *.akamaihd.net, connect.facebook.net |
*.google.com, *.googleapis.com, *.gstatic.com | |
| Twitter / X | *.twitter.com, *.twimg.com |
*.linkedin.com, *.licdn.net, *.licdn.com |
Configure Session Settings
Go to Portal → Session Settings:
| Setting | Description |
|---|---|
| Session duration | How long MAC authorization remains valid (e.g. 24 hours) |
| Re-authentication | Whether guests must re-register after session expiry |
| Bandwidth limit | Per-guest upload/download limits applied via RADIUS |