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Prerequisites

  • A Wiacom location with an API-connected controller
  • At least one SSID assigned the WiFi Pass role on the controller
  • WiFi Pass activated on your Wiacom plan

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Steps

1

Enable WiFi Pass

Go to Locations → select your location → WiFi Pass → Enable.
2

Choose Provisioning Mode

Under WiFi Pass → Settings:
ModeDescription
InstantPassphrase created on registration, shown on the thank-you page and emailed immediately
ConfirmedUser confirms their email first; passphrase sent in a follow-up email
3

Set Credential Expiry

Under WiFi Pass → Expiry:
OptionDetail
No expiryPassphrases never expire (default)
Fixed periodExpires N days after provisioning
Rolling periodExpires N days after the user’s last connection
WiFi controllers do not natively enforce PSK expiry. Wiacom enforces expiry by revoking credentials on the controller on an hourly schedule.
4

Configure the Email Template

Go to WiFi Pass → Email. In Confirmed mode, configure both emails: the confirmation request and the credential delivery.
5

Test End-to-End

  1. Register via your onboarding channel (Guest Connect URL, portal, etc.)
  2. Verify the credential delivery email arrives with passphrase and QR code
  3. Connect a device using the personal passphrase
  4. Confirm the credential appears in WiFi Pass → Credentials

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Managing Credentials

Go to WiFi Pass → Credentials:
ActionEffect
SuspendImmediately revoked on the controller; restorable
RestoreRe-activates a suspended credential
DeletePermanently removed from Wiacom and the controller
Expire nowForces immediate expiry outside the scheduled cycle
Select multiple credentials for bulk Suspend, Delete, or Export as CSV.