Prerequisites
- A Wiacom account with at least one location created
- (Optional) A WiFi controller or router connected to the location
Steps
Configure the Registration Form
Go to Guest Connect → Registration Form.Built-in fields:
Click Add field to add custom text, dropdown, or checkbox fields.GDPR consent checkboxes:
| Field | Type | Notes |
|---|---|---|
| First name | Text | |
| Last name | Text | |
| Email address | Required — used for identity and credential delivery | |
| Phone number | Phone | Optional |
| Date of birth | Date | Optional |
| Gender | Dropdown | Optional |
| Marketing consent | Checkbox | Tracked separately from terms |
- Terms & conditions — required; blocks submission if unchecked
- Marketing consent — optional; tracked separately for campaign targeting
Consent records are stored with timestamp, IP address, and the exact consent text shown at registration. These records are available for export and audit under Guest Connect → Consent Log.
Configure Sign-up Methods
Go to Guest Connect → Sign-up Methods to enable or disable individual identity methods:
- Phone / OTP
- Social login (Facebook, Google, Apple, LinkedIn, X, Microsoft)
Customize the Registration Page
Go to Guest Connect → Appearance:
- Upload your venue logo
- Set brand colors (primary, background, button)
- Edit the page headline and intro text
- Add a background image (optional)
Configure Credential Delivery
Go to Guest Connect → Email to customize the confirmation email — subject, header, body, and footer.For Key Access locations, Wiacom automatically includes the shared passphrase and QR code in the email. For WiFi Pass locations, the email includes the user’s unique personal passphrase. If no controller is connected, you can manually enter credential text in the email template.