Setting up Guest Connect
Prerequisites
- A Wiacom account with at least one location created
- (Optional) A WiFi controller connected to the location
Steps
Enable Guest Connect
In the Wiacom admin panel, go to Locations → select your location → click Guest Connect → Enable.
Configure the Registration Form
Go to Guest Connect → Registration Form.Built-in fields:
Click Add field to add custom text, dropdown, or checkbox fields.GDPR consent: Configure separate checkboxes for:
| Field | Type | Notes |
|---|---|---|
| First name | Text | |
| Last name | Text | |
| Email address | Required — used for credential delivery | |
| Phone number | Phone | Optional |
| Date of birth | Date | Optional |
| Gender | Dropdown | Optional |
| Marketing consent | Checkbox | Separate from terms consent |
- Terms & conditions (required — blocks submission if unchecked)
- Marketing consent (optional — tracked separately)
Customize the Registration Page
Go to Guest Connect → Appearance:
- Upload your venue logo
- Set brand colors (primary, background, button)
- Edit the page headline and intro text
- Add a background image (optional)
https://connect.wiacom.ai/[location-slug].Configure Credential Delivery
Go to Guest Connect → Email to customize the confirmation email — subject, header, body text, and footer.
If a WiFi controller is connected, Wiacom automatically includes the shared WiFi password and QR code. If no controller is connected, you can manually enter the password in the email template.