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Setting up Portal

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Prerequisites

  • A Wiacom account with at least one location
  • A WiFi controller connected to the location
  • An open SSID configured on the controller

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Steps

1

Enable Portal

Go to Locations → select your location → click Portal → Enable.
2

Assign the Portal SSID

In the controller setup for this location, assign at least one SSID the Portal role. Wiacom will automatically push the correct splash URL to the SSID.
3

Customize the Portal Page

Go to Portal → Appearance:
  • Upload your venue logo
  • Set brand colors and background
  • Edit headline, intro text, and submit button label
  • Add a background image or video
4

Configure the Registration Form

Go to Portal → Form to set which fields guests must complete.You can make Portal registration-free (guests click to accept terms and get instant access) or require full registration. Registration-free mode still captures the MAC address and visit timestamp.
5

Configure Session Settings

SettingDescription
Session durationHow long a guest’s MAC authorization remains valid (e.g. 24 hours)
Re-authenticationWhether guests must re-register after their session expires
Bandwidth limitPer-guest upload/download limits in Kbps
6

Test the Portal

  1. Connect a test device to your Portal SSID
  2. Open a browser and navigate to any HTTP page
  3. You should be redirected to the Wiacom portal splash page
  4. Complete the registration form
  5. Verify internet access is granted after submission
Some devices use HTTPS-only by default. Try navigating to http://neverssl.com to force the captive portal redirect during testing.