WiFi Pass on Meraki
WiFi Pass uses Meraki’s Identity PSK without RADIUS feature. Each guest receives their own unique personal passphrase — authenticating them individually on a shared SSID, with no RADIUS server required.Requirements
- Meraki firmware MR 30.1 or later on all APs in the network
- Wi-Fi 5 Wave 2 or newer access points — see full model list
- At least one Group Policy configured in the Meraki network
- SSID set to Identity PSK without RADIUS in the Meraki Dashboard
What the Guest Experiences
Provisioning Modes
| Mode | How it works |
|---|---|
| Instant | Passphrase created on form submission; shown on the thank-you page and sent by email immediately |
| Confirmed | Guest clicks a confirmation link first; passphrase is sent in a follow-up email after verification |
Credential Expiry
Configure passphrases to expire after a set number of days. Wiacom handles expiry automatically on an hourly schedule. When a passphrase expires, the guest is disconnected and can re-register to get a new one.Managing Credentials
Go to WiFi Pass → Credentials to view and manage all guest passphrases:| Action | Effect |
|---|---|
| Suspend | Guest is immediately disconnected; credential can be restored |
| Restore | Re-activates a suspended credential |
| Delete | Permanently removes from Wiacom and the Meraki controller |
| Expire now | Forces immediate expiry |
Limits
| Item | Limit |
|---|---|
| Identity PSKs per SSID | Up to 5,000 (requires MR 30.1+) |
| Portal + WiFi Pass on same SSID | Not supported — use separate SSIDs |
Troubleshooting
Guest's passphrase is rejected at the device
Guest's passphrase is rejected at the device
Check that the SSID is still configured as Identity PSK without RADIUS in the Meraki Dashboard. Confirm the credential has not been suspended or deleted in Wiacom under WiFi Pass → Credentials.
Provisioning fails after registration
Provisioning fails after registration
Ensure at least one Group Policy exists in the Meraki network. Go to Network → Group Policies in the Meraki Dashboard and create a default policy if none is listed.
Credential stopped working unexpectedly
Credential stopped working unexpectedly
The passphrase may have expired. Check the expiry timestamp in the guest’s credential record under WiFi Pass → Credentials. The guest can re-register to receive a new passphrase.