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Enabling WiFi Pass on a Location

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Prerequisites

  • Guest Connect is already enabled on the location
  • A compatible WiFi controller is connected with at least one SSID in WiFi Pass mode
  • WiFi Pass is activated on your Wiacom plan

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Steps

1

Enable WiFi Pass

Go to Locations → select your location → click WiFi Pass → Enable.
2

Choose Provisioning Mode

Under WiFi Pass → Settings:
ModeDescription
InstantPassphrase created on registration, shown on thank-you page and emailed immediately
ConfirmedGuest confirms their email first; passphrase sent in a follow-up email
3

Set Credential Expiry

Under WiFi Pass → Expiry:
OptionDetail
No expiryPassphrases never expire (default)
Fixed periodExpires N days after provisioning
Rolling periodExpires N days after the guest’s last connection
Your WiFi controller does not natively enforce PSK expiry. Wiacom enforces expiry by revoking credentials on the controller on an hourly schedule.
4

Configure the Email Template

Go to WiFi Pass → Email to customize the credential delivery email. In Confirmed mode you have two emails to configure: the confirmation request and the credential delivery.
5

Test End-to-End

  1. Register a test account at your Guest Connect URL
  2. Check that the confirmation email arrives
  3. Connect a test device using the personal passphrase
  4. Verify connectivity

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Managing Credentials

Go to WiFi Pass → Credentials to manage all guest passphrases:
ActionEffect
SuspendImmediately revoked on the controller; can be restored
RestoreRe-activates a suspended credential
DeletePermanently removed from Wiacom and the controller
Expire nowForces immediate expiry