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Firmware 3.1 or above required. RADIUS details and portal URL are region-specific — obtain from Wiacom before starting.

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Step 1 — Add the Device to Wiacom

  1. Go to Inventory → Routers → Add New Router
  2. Select Cambium / cnPilot from the vendor dropdown
  3. Enter required details and assign a location
  4. Click Save

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Step 2 — Create the WLAN

Log in to the AP web interface. Go to Configure → WLAN → Create Wireless LAN (top right). Basic tab:
FieldValue
EnableEnabled
SSIDYour guest WiFi name
VLANYour guest VLAN (or 1)
Securityopen
Radios2.4 GHz and 5 GHz
Max Clients200
Client IsolationEnabled
Click Save.

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Step 3 — Configure RADIUS

Radius Server tab:
FieldValue
Authentication Server 1 Host<RADIUS_SERVER_1>
Authentication Server 1 Port1812
Authentication Server 1 Secret<RADIUS_SHARED_SECRET>
Authentication Server 2 Host<RADIUS_SERVER_2>
Authentication Server 2 Port1812
Authentication Server 2 Secret<RADIUS_SHARED_SECRET>
Accounting Server 1 Host<RADIUS_SERVER_1>
Accounting Server 1 Port1813
Accounting Server 2 Host<RADIUS_SERVER_2>
Accounting Server 2 Port1813
Accounting Modestart-interim-stop
Server Pool ModeFailover
Interim Update Interval120
Click Save.

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Step 4 — Configure Guest Access (Portal)

Guest Access tab:
FieldValue
EnableEnabled
Portal ModeExternal Hotspot
Access PolicyRADIUS
Redirect ModeHTTP
External Page URL<PORTAL_URL> — provided by Wiacom
Success ActionRedirect user to External URL
Redirect URL<PORTAL_URL>?res=success
Session Timeout86400
Inactivity Timeout1800
Click Save.

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Step 5 — Configure Walled Garden

Under Add White List, add each domain one at a time: 
*.wiacom.ai
*.akamaitechnologies.com
*.akamaiedge.net
*.akamaized.net
*.akamai.net
*.amazonaws.com
*.fastly.net
*.zencdn.net
fast.wistia.com
player.vimeo.com
*.facebook.com
*.fbcdn.net
*.akamaihd.net
connect.facebook.net
*.instagram.com
*.twitter.com
*.twimg.com
*.linkedin.com
*.licdn.net
*.licdn.com
Add any additional domains used in your portal customization.

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Troubleshooting

Confirm Portal Mode is set to External Hotspot and Redirect Mode is HTTP. Check that Client Isolation is enabled.
Verify server addresses and shared secret. UDP 1812 and 1813 must be reachable.