Skip to main content
Remarketing Campaigns turns your registered WiFi audience into targetable Custom Audiences on Meta advertising platforms. The feature generates hashed contact exports formatted for direct import into Meta Ads Manager — no raw personal data is ever included in the output file.
Only guests who have given explicit marketing consent are included in any export. This is enforced by the platform and cannot be overridden.

Two export modes

The mode is selected via the Remarketing Campaign Audience checkbox:
ModeCheckbox stateWhat it producesUse case
Facebook AudienceUncheckedHashed phones · hashed emails · Facebook IDsUpload as a Custom Audience in Meta Ads Manager for targeting or lookalike generation
Facebook EventsCheckedSame identifiers + Event Name + Event TimeUpload as a Conversion Event audience — matches guests to a specific event for attribution or retargeting
When Facebook Events mode is active, two additional required fields appear:
FieldDescription
Event NameThe Meta internal event identifier (e.g. Purchase, ViewContent, Lead)
Event TimeThe datetime of the event, matching Meta’s event_time parameter specification

Audience filters

All filters update a live counter bar in real time. The counter shows matched contacts broken down by identifier type:
BadgeWhat it counts
📞 Phones (green)Matched contacts with a verified phone number
✉️ Emails (blue)Matched contacts with an email address
Facebook IDs (dark blue)Matched contacts with a Facebook login
Total (grey)All matched contacts across all identifier types

Available filters

FilterNotes
Campaign nameInternal label for this export — required
GenderAll / Male / Female
LanguageAll or a specific portal language
NameFilter by a specific guest name
Birthday / anniversary intervalTarget guests with an anniversary in a given date window
All ages (checkbox)Checked by default — bypasses the age range filter
Age rangeSlider 18–100, active only when All ages is unchecked
Last visit intervalOnly include guests last seen within this date range
Visit countOnly include guests with at least N connections
LocationsCheckboxes — all locations selected by default

Exporting the audience

The export buttons are disabled until the form passes validation and at least one matching contact is found.
Remarketing exports require a verified operator contact — a phone number or email address that has been provisioned and approved through your organisation’s data protection process, typically provided by your Data Protection Officer (DPO). This contact is separate from general account details and is used solely to authorise data export operations. If no approved contact is on file, the export will be disabled. Contact your Wiacom account administrator to arrange provisioning.
Two export actions are available: Download BI Data — generates and downloads a CSV immediately. Contains hashed identifiers formatted to Meta’s Custom Audience specification (SHA-256, normalised per Meta’s requirements). Export contacts — queues the export via the Download Manager section. Useful for large audiences. The file appears in the Download Manager when ready.

Campaign history

The bottom of the page shows the last 10 exports:
ColumnDescription
NameCampaign name
TypeFacebook Audience or Facebook Events
DateExport timestamp
AuthorizationVerified operator contact used to authorise this export

GDPR note

All remarketing exports are scoped exclusively to guests who have given marketing consent — this is applied automatically by the platform. The hashed format satisfies Meta’s technical upload requirement. The underlying legal obligation to maintain a valid consent basis for processing remains with the data controller.