Searching
Search by any of the following:- Phone number
- Name (partial matches supported)
What the results show
For each matched record:| Field | Description |
|---|---|
| Location | Location where the registration occurred |
| Registration method | Login method used (Phone, Email, Facebook, etc.) |
| Registration date | When the guest first registered |
| Last login | Timestamp of most recent session |
| Visit count | Total number of return visits |
| Status | Active / Suspended / Revoked |
| Session history | Recent sessions with timestamps and AP details |
In compliance with GDPR, no personally identifiable information is displayed in full. The platform does not show names, email addresses, or complete phone numbers at any point.
Use cases
- Connectivity troubleshooting — investigate why a specific device is not connecting or is being rejected.
- Access investigation — verify whether a specific registration has active credentials and when they were last used.
- Data subject requests — locate records associated with a specific individual to support GDPR access or deletion requests. This should be handled only by your designated data protection contact in accordance with your organisation’s internal procedures.

